“Allan was an amazing person. I’ve lost somebody so special.” Two years after the death of her beloved husband Allan, Ann struggles to talk about him without tearing up. “The sad thing is we can’t make any new memories. My soul mate is gone and that is that. He’s left a big hole.” Ann met Allan when she was 18. They were together for 41 years before he tragically took his own life in 2019.
He’d been going through a tough time mentally but was accessing services and trying to get well. “We thought he was doing okay and getting the help he needed,” she says. “He wasn’t.”
At the time of his death, 62-year-old Allan was staying at a mental health respite centre. He went missing from the unit on Saturday around lunchtime, a search was mounted but late the following morning Police arrived with the news no one wants to hear.
“They told me they’d found his body,” Ann says. “I said, ‘NO! It’s not him’, but they were clear, ‘we’re very sorry to say it is.’”
The next few days were a blur of shock, grief, and a trip to the morgue to identify her beloved. Friends and family gathered for support, and during all the chaos, Deidre from Victim Support showed up. Ann says one of the most helpful things Deidre did early on was to make space for her and her daughters to talk alone. “Without prompting, she took control and asked everyone to move into another room to give us space and allow us to talk amongst ourselves,” she says. “This was incredibly invaluable and stood out as such an insightful and important role for Victim Support to play in helping us in those early days.
“I can’t speak highly enough about Victim Support, what an incredible organisation. Deidre was phenomenal in her support of us. She was always on hand, checking in and popping over to offer support. She explained the coroner’s process, put us in contact with bereavement support services, and helped us access counselling.
“She even came along to all the meetings we had with the DHB when they were trying to explain what had happened with Allan’s care, taking notes and helping us decipher all the information. She’s amazing.”
Ann is just one of thousands of Kiwis who are impacted by suicide in Aotearoa each year. John is another, his 29-year-old son Ollie took his own life earlier this year. His death has hit John hard. “I was angry at the way he did it, but that has now been tempered to annoyance. I’m sad to have lost a son, and I’m frustrated that he had so much going for him and now that is all lost.”
John says that while nothing can take away his pain, it has been good to connect with Victim Support, and have Support Worker Donne available to talk to on occasion. “Donne says all the right things, but my emotions are still strong,” he says. “The conversations are beneficial, but they don’t change the big picture. Nothing takes away the memory, which is frequently triggered, but I will learn to live with it.”
"Suicide has a huge impact on people. Everyone responds in different ways, including within families, because they’ve all had different journeys and their own life experiences."
“We go in there and assess what each individual or whānau needs. It’s about being open and honest but in a caring way as well. And listening carefully to what people are telling you because that’s where we can identify if someone else is at risk, " says April Marshall, Victim Support’s National Suicide Bereavement Manager.
Alongside April as National Manager, Victim Support has five suicide bereavement specialists nationwide, and all of our 450-plus Support Workers are suicide trained. The Suicide Bereavement Service is funded by the Ministry of Health and supports around 3,500 clients annually. We work closely with DHBs and other NGOs as part of effective community prevention networks and our service model is crafted to support close family members, colleagues and friends of the deceased, as well as people who discover or witness a death. We recognise that each individual client has diverse and unique needs, and as such our support is carefully tailored to help every single one of them through crisis and recovery.
Recovery is a slow process. John keeps himself busy with all the admin and paperwork required after his son’s death. “Forms have to be filled in, creditors have to be contacted. I do it dispassionately but it’s occupying me.”
Ann sees a counsellor regularly and has good community and family support around her. “Even though Allan’s death seems like yesterday, I’m doing ok,” she says. “If I become unstuck, I know I’ve got my Support Worker Deidre to call on. I know she has my back no matter what. She’s the most amazing person that I know.
“We are just so thankful for the role that Victim Support played in our lives.”
After the loss of her husband, Michelle faced a daunting court process that she would have struggled to get through without her Support Worker, Deborah.
Kathy helped Annie after being a victim of a traumatic robbery, and her emotional support helped in navigating the criminal justice system.
A touching story of grief and healing as Lynene shares her journey of the loss of her son Cameron and the help of Victim Support Worker Karen.
Chiquita survived the Aramoana massacre that killed her father and turned her struggle into a positive by volunteering at Victim Support.
After Tina's husband was fatally struck by a vehicle, she felt lost and alone in her grief. That's when Victim Support Worker Donna stepped in.
Jaedi's world was turned upside down when she heard the news of a tragic accident back home in Gisborne.
Victim Support helped Simon, a family harm victim, get after months of psychological abuse, threats and violence.
The story of two individuals impacted by suicide and how Victim Support was a crucial source of comfort and support during their time of need.
A woman reflects on the murder of her mother by the man who controlled their lives, and the subsequent loss of her family.
Diane shares the story of losing her daughter in a tragic road accident, caused by impatience and a split-second decision.
Karilyn Collins, whose son Glen was murdered, overcame her fear of leaving her home to speak in support of a new bill promoting victims' rights.
After Tina and her whānau lost a loved one to homicide, Victim Support Worker Shelly went above and beyond to help them through the court process.
Victim Support Worker Linda offered crucial support to Neil after his wife passed away in a tragic road accident.
Asma tragically lost her husband in the Christchurch mosque attack. Left alone with two young daughters, Asma turned to Victim Support for help.
Sarah shares her experience of being a witness in the trial for the death of her baby boy, who was killed by her ex-partner.
At Donna’s side from the first court hearing through to sentencing, Support Worker Deidre was instrumental in enabling her to give good evidence.
A traumatic experience can have such a huge impact on oneself that we can carry around for a lifetime.
Rahimi Ahmad and his family have made a fresh start, happily in their first home, made possible by donated funds paid to them by Victim Support.
Noela's life was shattered when her daughter was brutally murdered but thanks to her "diamond" support worker Nicky, she found the strength to speak out.
A grieving mother describes the invaluable support she received from Victim Support after her daughter's suicide.