Manaaki Tāngata | Victim Support is not part of the Police, but we work closely with them. When an incident is reported to Police, the police officer in charge or Police Communications Centre may make a referral to us directly on your behalf if:
- it is a serious or violent incident (a serious crime, fatal or serious injury crash, suicide, or another serious traumatic event).
- you are seriously affected by the incident.
- your case is likely to be involved with the justice system for an extended period.
Police will always advise you if they are making this referral for you. You can still ask the Police to refer you to us, or refer yourself to us, even if you don’t meet these criteria.
We also work closely with the Police in a broad range of areas to improve our support to victims, especially those at the highest risk of victimisation and repeat victimisation.
As part of our Memorandum of Understanding with the Police, we receive pro-bono office facilities in police stations throughout the country and for our National Office in Police National Headquarters in Wellington.