Prioritise your safety to avoid the possibility of further harm. Choose a safe place to go to and trusted people to be with.
After traumatic events, it's normal to find that you feel more anxious about your safety and others' safety too. Remember, you're not alone - our Support Workers and other community organisations are here to help you to work out the next steps you can take. We want everyone who has experienced a crime or traumatic event to feel safe and supported.
It's important to prioritise your safety. After traumatic events, it's normal to find that you feel more anxious about your safety and others' safety too. Remember, you're not alone - our Support Workers and other community organisations are here to help you to work out the next steps you can take. We want everyone who has experienced a crime or traumatic event to feel safe and supported.
If you or others have been injured, see a doctor, go to a hospital emergency department or call an ambulance on 111 regardless of whether you decide to report the incident or not.
A professional medical assessment can help your recovery and ensure physical safety.
Depending on the incident, consider having the doctor prepare a medical report that can be shared with police, if you are comfortable doing that.
We provide 24/7 free, confidential emotional and practical support and information to anyone affected by crime, suicide and traumatic events, including their whānau and witnesses. We are here for you in your time of crisis to help you feel empowered, make choices and access the services you need to feel safe and in control. We are here for you if you choose to report a crime and even if you don’t.
You can call us or visit our How we can help page to find out more about who we are, how we can help you and how to access our support.
If you have insurance, make an insurance claim as soon as you can. Your insurance company will explain what you need to do next. It may be making a list of missing or damaged items, keeping any damaged items in case they need to be assessed by the insurer or keeping receipts for the expenses resulting from the incident.
It’s common for insurance companies to investigate this kind of claim. You can help them by remembering and noting down as much as you can about any events leading up to or during the incident.
If you don't have insurance, it can take more time to get back on your feet, but support is available to help you cope through what’s happened.
Most people find that unexpectedly witnessing a crime or traumatic incident or discovering the aftermath is disturbing and distressing. Even if you weren’t physically harmed you may still be psychologically affected by what you have seen or heard.
Witnesses often experience a wide range of strong reactions including shock and disbelief, fear, horror, helplessness, anger or grief. You may be overwhelmed or perhaps numb and unable to feel anything at first. You may find you're asking yourself if you could have prevented it, done something different, or helped. You may replay the events in your mind and find it hard to stop distressing thoughts and images. It is common to feel guilty that you witnessed or discovered something so major in someone else’s life and that you were physically unharmed.
It is important to recognise that just because you weren’t directly involved, it doesn’t mean you won’t be affected by what happened. We are here for you if you need support.
For many, a ceremonial blessing of the site where a person has died is an essential part of processing the loss. It acknowledges of the spiritual impact of the tragedy and protects and guides the spirit of the deceased. It respects and honours the dignity of the deceased person, their family, whānau, and community.
For Māori, it can include lifting of the tapu on the site and karakia. Other cultural and faith groups have their own unique blessing ceremonies. Some family or whānau members may choose to visit the scene and be part of a blessing ceremony and others may not. They may prefer to hold a private blessing or open it to whomever would like to come, including from the community.
If you are an immediate family or whānau member wishing to organise a blessing for the site, you could contact your kaumātua, local marae, church or faith centre, the police officer who has been working with you, a Police Iwi Liaison Officer, or speak to a Support Worker.
If you don't personally know the family or whānau but witnessed or discovered the incident, you can speak to a Support Worker if you'd like to attend a blessing, provided it is open to the public and the family or whānau are comfortable with that.
Call the police non-emergency number on 105
Fill in a New Zealand Police 105 report
Find your local police station - Talk to the person at the front counter and they will advise you about what to do. If your nearest station is a small or rural station, call 105 to make sure someone is there to help you. You may want to take a trusted person with you for support.
You may consider speaking to someone you trust for advice like a family or whānau member, close friend, community or cultural leader, or your Victim Support Worker.
You can anonymously report the incident by phone or by submitting an online form to Crime Stoppers.
Manaaki Tāngata | Victim Support
Call us 24/7 on 0800 842 846 to be connected to a Support Worker for assistance.
Support through the criminal justice system
Look in this directory to find a New Zealand lawyer
If you are experiencing family violence and harm, consider making a safety plan. This is a plan of future actions you can take to keep you and your family and whānau members safe if you feel threatened or are in immediate danger. Everyone’s situation is different; Manaaki Tāngata | Victim Support and other local support services can help you to prepare an individual plan that works for you, when the time is right.
Reporting what happened to police as soon as possible can keep you or others from experiencing further harm but you can still report a crime to police regardless of how long ago it happened.
Support is here for you when things get tough. You don't have to face it alone. Reach out to these confidential and non-judgmental services to discuss your situation and get the help you need.
Home burglary is deliberately entering another person’s property - home, yard, car parked on the driveway - with the intent to steal.
Burglaries can disrupt daily life emotionally and financially. Reporting to insurance companies, cleaning up, repairing damage, and dealing with possible financial loss can cause significant stress. Some stolen items may be irreplaceable, adding to that stress.
Having someone intrude in your home can be more distressing than just losing items - it can make you and everyone in your household feel violated or unsafe.
If you've experienced a home burglary, it's important to know that it's not your fault. No one has the right to violate your property and you deserve to feel safe in your home.
Prioritise your safety. If you come home and notice an intruder on your property or in your house, do not confront them or enter your home. If you’ve already entered your home, try not to alert the intruder and leave if you can. Call the police as soon as possible.
If you don’t feel comfortable staying in your home, you may want to stay with family, whānau, or a friend, if you can, to give yourself time to recover in a place you feel safe, with trusted people around you.
If your home has been burgled, try to leave things as they are without cleaning or touching anything until the police have arrived to look at the evidence. You can ask the police for advice about what to do if there is any delay in them coming. Only if it’s safe to do so, you can also take photos and/or videos of the scene.
When it's safe, check around your property to find out what was stolen and make a list. If important documents or cards have been taken, tell your bank, credit card company or other relevant agencies to prevent anyone from using your cards or personal information.
It’s a good idea to get your home secured, as soon as possible. This may include getting your locks changed or fixing a broken window or door. If you have pets, make sure they haven’t been let out through an open door, broken window or gate.
If you’re renting, let your landlord/landlady or housing agency know as soon as possible about any urgent repairs that must be done.
Often burglars target a neighbourhood and it’s important everyone is aware they need to prioritise their personal safety and the security of their homes.
Your neighbours may have witnessed something or someone suspicious that could assist police with their investigation.
Burglaries are common but that doesn’t mean they don’t cause harm. Having your home burgled is a huge violation of your personal space – it’s invasive knowing someone has been through your house and your belongings. It’s normal to feel anxious about leaving the house or feel unsafe being alone in it. You may be preoccupied with safety and feel you are constantly on edge. You may feel it’s hard to trust people again.
A burglary can create a lot of extra work for you with increased security measures, dealing with the police and insurance, and getting repairs done. It’s natural to feel angry about this. Naturally you may grieve for treasured items that have been stolen and this can sometimes be overwhelming if the loss has been great.
If children or young people live in the property that’s been burgled, they are likely to need extra reassurance and support, especially if things have been ransacked and damaged around the house or things of theirs have been stolen or damaged.