We will pursue opportunities to continually deliver a more professional service delivered by a mixed model of staff and highly trained volunteers. We will celebrate the important role of volunteers and ensure they have the training and support to be at their best for victims. Our frontline services will be well-supported by infrastructure and technology.
We will uphold our commitment to Te Tiriti o Waitangi and ensure our service is accessible and effective for diverse communities. Our values will drive our work.
Manaaki Tāngata | Victim Support is the waharoa, point of entry, for victims to find healing, safety, and justice. We will enhance our services with specialist capability in high need areas such as family violence, homicide, suicide, and support through the justice system, while ensuring our core service continues to improve to meet victims’ needs. Our work will be underpinned by evidence and the voice of victims.
Our comprehensive support will be accessible, trusted, and understood by victims and stakeholders. We will continue to advocate for victims’ rights and interests.
We will be the trusted and respected authority on support for victims. We will collaborate with others to improve support for victims in Aotearoa New Zealand.
We will pursue opportunities through existing and new partnerships and fundraising to build and diversify the revenue needed to bring our vision to life. Strong systems will ensure we maximise value with limited resources.