The justice system can be complicated and unfamiliar but knowing what to expect can help. We can help you understand and engage with the justice system, answer any questions you have, and be there for you if you want someone to listen.
We can support you with:
You can call us or visit our How we can help page to find out more about who we are, how we can help you and how to access our support.
If you or others have been injured, see a doctor, go to a hospital emergency department or call an ambulance on 111 regardless of whether you decide to report the incident or not.
A professional medical assessment can help your recovery and ensure physical safety.
Depending on the incident, consider having the doctor prepare a medical report that can be shared with police, if you are comfortable doing that.
For many, a ceremonial blessing of the site where a person has died is an essential part of processing the loss. It acknowledges of the spiritual impact of the tragedy and protects and guides the spirit of the deceased. It respects and honours the dignity of the deceased person, their family, whānau, and community.
For Māori, it can include lifting of the tapu on the site and karakia. Other cultural and faith groups have their own unique blessing ceremonies. Some family or whānau members may choose to visit the scene and be part of a blessing ceremony and others may not. They may prefer to hold a private blessing or open it to whomever would like to come, including from the community.
If you are an immediate family or whānau member wishing to organise a blessing for the site, you could contact your kaumātua, local marae, church or faith centre, the police officer who has been working with you, a Police Iwi Liaison Officer, or speak to a Support Worker.
If you don't personally know the family or whānau but witnessed or discovered the incident, you can speak to a Support Worker if you'd like to attend a blessing, provided it is open to the public and the family or whānau are comfortable with that.
Manaaki Tāngata | Victim Support
Call us 24/7 on 0800 842 846 to be connected to a Support Worker for assistance.
Support through the criminal justice system
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Support is here for you when things get tough. You don't have to face it alone. Reach out to these confidential and non-judgmental services to discuss your situation and get the help you need.
If you are a victim of the 2019 Christchurch masjidain attack you may be entitled to financial support through the Victim Assistance Scheme if you are attending the coronial inquiry First Phase Inquest hearing in October 2023.
Manaaki Tāngata | Victim Support will provide these grants and will help you access the grants that are available to you.
The hearing will begin on 24 October 2023 and is expected to take six weeks, with a break from 20-24 November 2023. It is not possible at this stage to confirm when it will conclude.
The hearing will be held in the Christchurch Law Courts.
Those who are eligible to apply for financial assistance grants are those who have registered to attend the hearing AND are:
Financial assistance to attend the hearing includes grants for the following:
Counselling is also available for victims of the attacks at any time. Attendance at the hearing is not required to access counselling.
If you wish to attend the hearing and need travel assistance, Manaaki Tāngata | Victim Support can help.
For more information on the grants and how to apply, please see the 'Masjidain Attack Coronial Inquiry inquest hearing fact sheet' in our downloadable resources section or contact:
When applying for travel grants, please remember to register to attend the hearing
You are required to register to attend the October inquest hearing to access travel grants.
Registrations open on 3 July 2023. If you want to start to book travel prior to 3 July, please contact your Victim Support Worker. They can start the booking process ahead of 3 July and finalise arrangements after you register in July.
In summary, there are two ways to register to attend the hearing:
If you are a formally recognised interested party to the coronial inquiry, you will receive an email from Coronial Services – Ministry of Justice with a link to register on 3 July 2023. To register to attend the hearing, please fill in the registration form in your email.
Victims (who are not formal interested parties)
If you are a family member of the deceased, victim of gunshot wounds, or a witness identified as being present at the attack, but are NOT an interested party, you can submit your interest in attending the hearing via an online form.
This link will be live from 3 July 2023.
You do not need to be an interested party to apply for Victim Assistance Scheme grants or to attend the hearing.
You can contact Manaaki Tāngata | Victim Support or your Victim Support Worker to start discussing your travel requirements. Travel grants cannot not be made until registration is completed.
If you require a travel grant please contact Manaaki Tāngata | Victim Support no later than 1 August 2023. The earlier we can finalise your travel arrangements the better.
Manaaki Tāngata | Victim Support can provide access to counselling sessions for families of the deceased, victims of gunshot wounds, and witnesses identified as having been present at the masjidain during the attack.
If you have used all your initial counselling sessions (provided directly after the attack), you can access additional counselling sessions if needed.
Counselling must be arranged by Manaaki Tāngata | Victim Support with a Manaaki Tāngata | Victim Support registered counsellor.