“Unfortunately, like rust, crime does not sleep,” says Family Harm Support Worker, Gaylene Bell. Like many of Victim Support’s volunteers and staff, Gaylene will be working over the summer holiday season when family violence incidents can surge.
Even outside of the holidays, her team has a consistently high workload ranging anywhere from five to twelve new incidents a day.
After several stints with Victim Support, contractor Gaylene has been back with the Family Harm team for almost two years.
“I’ve always had a desire to be part of positive change in the community and working with Victim Support has enabled me to be able to do that,” she says.
For Gaylene, healthy, vibrant communities, are very much dependent upon relationships and working together.
"My Māori identity and Te Ao Māori worldview are core motivators to influence and promote social change in and through my role as a Support Worker."
“Our Support Workers do a lot of awesome groundwork in building relationships with clients, police, the Court Victim Advisors, and all the different community-based organisations that we interact with.”
Having just completed a Graduate Diploma in Psychology, Gaylene has further studies in Te Reo and Public Policy planned for next year. She feels all intersect with her role at Victim Support and ability to promote positive social change.
She admits working in family harm can be challenging, but still finds a lot in her role at Victim Support that is rewarding and is pleased with where she sees the organisation is heading.
“I’m excited by the new energy and passion I’m feeling at ground level. There’s a feeling we’re progressing. It’s not going to happen overnight, but we’re definitely moving in the right direction.”
Nau mai, haere mai to the newest member of Manaaki Tāngata | Victim Support’s National Board, Darren Rewi.
Mary Curnow, Victim Support's new Head of Volunteering, is passionate about its positive impact on communities and individuals.
Dee, a Victim Support worker, shares how her personal experience with trauma drew her to support others.
Shelley Brunskill-Matson, National Manager of Suicide Bereavement Service at Victim Support, stresses self-care especially in stressful times.
Meet Gaylene, a dedicated Family Harm Support Worker at Victim Support who promotes positive change through building strong relationships.
Victim Support's Contact Service gears up for its busiest period, handling 100,000 calls a year, providing support to thousands of victims.
By learning Te Reo Māori, Contact Service team member Charlotte hopes to better support those in need and bring cultural awareness to her work.
Jacqui is on a mission to become a fluent speaker of New Zealand Sign Language to provide the best support to victims of crime and trauma.
The partnership between Victim Support and Police is crucial in ensuring victims of crime receive the support they need.
Long-term support and relationship building – that’s the focus of Victim Support’s new Whānau Resilience programme underway in Counties Manukau.
One of the things Victim Support is most proud of is the dedication and support provided by our long-serving Support Workers.
Kevin Joblin, founder of Victim Support in New Zealand, talks about his vision to recognize and support victims of crime and trauma.
A Victim Support team works with Whakaari White Island survivors, families of those who have lost loved ones, and others impacted by the disaster.
In the aftermath of a devastating flood in Tokomaru Bay, Victim Support stepped in to provide much-needed assistance to affected residents.
Behind our dedicated frontline teams there are many people in critical supporting roles that enable us to sustain our free service 24/7.
Victim Support advocates for victims of crime and trauma, ensuring their needs are heard, rights protected, and services accessed.
As the stresses of Covid become apparent, there has also been a rise in the incidence of family violence, a ‘secondary epidemic’ in kiwi families.
Victim Support collaborates with Woven Earth to help family violence survivors rebuild their lives, providing essentials and support for a fresh start.
Victim Support's Contact Service operates 24/7, handling over 130,000 calls annually, providing crucial support to those impacted by crime and trauma
Deborah Du Toit is a Victim Support Worker who has been there for Kiwis through thick and thin.
Alanna Howard and Charlie Saunders, Service Coordinators in Victim Supports' Counties Manukau office are proud of the response to support victims.