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Victim Support
Free, nationwide support for people affected by crime and traumatic events.
We are here for you, 24/7.
0
victims supported nationwide
$
0
social value returned for every $1 invested
0
%
of victims reported at least one positive outcome
0
%
would likely have dropped out of the criminal justice process without our support
Annual Highlights
From national advocacy to culture transformation, 2024–25 was defined by action and collaboration.
Prime Minister Visit
PM Christopher Luxon met with victims and our team, recognising the importance of our work.
Culture Check
Independent review showed a strong, supportive culture grounded in wellbeing.
Treaty Principles Bill Submission
We stood against the proposed bill, advocating for equity and justice for Māori victims.
Reducing Court Delays
Our advocacy helped secure a $246 million government commitment to tackle justice delays.
Victims deserve to feel informed, empowered, safe and able to cope. We see a future where support is always accessible for victims of crime and traumatic events.
This is how we support victims
Emotional Support
We’re someone independent who you can talk to. We listen without judgement and support you to identify ways to cope.
Practical Assistance
We’ll work with you to develop a support plan, access financial assistance if you’re eligible, link you with community resources, and advocate on your behalf.
Information
We’ll help you understand your rights, what happens next, how to access resources, and support you to make informed choices.
Criminal justice / coronial process support
We’ll help you feel informed, prepared and supported through the justice system, including assistance with court attendance costs, if eligible.
Referrals
You may find our help is enough. However, we’ll help you connect with other support services and counselling when appropriate.
“Without Victim Support I wouldn't be where I am today. I would still be living in a grey area,
not being able to move forward.”
- Client, victim of a fatal motor vehicle crash
The principles that shape our impact
Our values guide every interaction and decision — helping us support victims with respect, connection, and care.
Manaakitanga
Respect, generosity, and care for others to strengthen the mana of victims.
Kaitiakitanga
Guardianship and responsibility to uphold the safety, well-being, and rights of those we support.
Kotahitanga
Unity, togetherness, and collective action, committing to Victim Support’s mission, vision, and purpose.
Whanaungatanga
Our relationships and our connections to each other as a whānau, woven together by our shared experiences.
Rangatiratanga
Self-determination of individuals of victims and whānau, empowering them and respecting their right to choose their own path.
A closer look at our impact
This year, Victim Support laid the groundwork for transformation. Against a backdrop of rising demand, we have strengthened our organisation for sustainability and impact. The momentum of 2024/25 means we will deliver even greater support for victims in the years ahead.
0
%
Demand increase for our services
over the past 7 years
0
Victims supported
in 2024-2025
0
Victims supported
in 2017-2018
Behind every number is a person
Incidents from 1 July 2024 to 30 June 2025
0
24%
Victims of family violence and harm
0
20%
Victims of harassment and intimidation
0
13%
Victims of burglary, theft and aggravated robbery
0
10%
Victims of serious assault
0
10%
Victims of sudden death
0
8%
Victims of sexual violence
0
6%
Victims of road injuries and deaths
0
5%
Victims of suicide
0
5%
Victims of homicide
Making a lasting impact
“It changed my whole mindset. I was feeling overwhelmed and with Victim Support’s help I could see light at the end of the tunnel.”
- Client, victim of arson
0
+
calls to the National
Contact Service
approx
0
Victims are supported
weekly by Victim Support
0
%
of all adults were
victims of crime
only
0
%
of crime is reported
in New Zealand
We listen to our clients’ voices through our annual independent consumer evaluations
How our clients identify
62
%
Female
38
%
Male
0
%
would have likely dropped out of the criminal justice process without our support
0
%
surveyed found Victim Support helpful
0
%
of victims experienced at leastone positive outcome
0
%
felt their cultural or personal values were respected
Victim voices
Our people are the heart of Victim Support
We’re building a wellbeing-first culture where our kaimahi can thrive.
0
%
of employees completed learning aligned to their role
0
%
utilised wellbeing provisions
“Freedom within a framework”
– structure with humanity at the centre
With momentum, the future is looking bright
Together with government, partners, and communities, we’re working toward a future where every victim in Aotearoa has access to the support they are entitled to — and where compassion, not blame, defines our collective response to harm.
