19 Mar COVID-19: Information for Victims
Updated: 25 March 2020
We know that you are already dealing with a significant amount of stress, and now anxiety around the current COVID-19 pandemic and its consequences is being added to it.
Victim Support remains committed to minimising the impact of COVID-19 restrictions on our services for anyone affected by crime, trauma, or suicide.
With the announcement by the Prime Minister of the lift to alert Level 4 – Eliminate from midnight, Wednesday 25 March, Victim Support is now fully activating our business continuity plan. This means you can continue to access all of our services.
Our Contact Service are well prepared and will continue services as usual. Our support workers remain available if you need support after crime, trauma, or suicide, or if talking things through with a friendly and supportive voice might be helpful. Please don’t hesitate to contact us if you need to on 0800 842 846 for assistance. That number is available 24/7.
Please note that added use of telecommunications throughout the country as a result of the lockdown may lead to phone congestion. In the event of a delay or problems in getting through, please keep trying – your call is important to us and we are here to help.
In line with government directives at the heightened alert levels, our team will be taking extra steps to protect you and themselves from the spread of COVID-19. Support will be done remotely (via phone or video). We appreciate your understanding if your Support Worker asks to assist you over the phone rather than arranging an in-person meeting. Our support workers are trained and experienced in providing support remotely as well as in person.