Volunteers FAQ

1. What do volunteers do?

Volunteers provide information and support to victims of crime and trauma. The work will vary depending on the incident. This can mean you do a range of things – from being with someone who has been involved in a sudden trauma such as an accident to helping someone through the process of a trial.

2. What support will I be given?

Your safety and well-being are paramount. You’ll be given full support when helping a victim. We have practice specialists who provide regular and ongoing de-briefing and advice on how best to help the victim.

3. How much time will I need to commit?

After you complete the training we expect a two-year commitment from you. The hours that you do each week are flexible and can be arranged to suit you.

4. How can I become a volunteer?

It takes a special sort of person to become a Victim Support volunteer and so our recruitment process is designed to ensure that people with the right skills are recruited. First, you'll need to provide us with some information about yourself and complete an application form. We'll be in touch after that to arrange an interview. This is an opportunity for you to find out more about volunteering with Victim Support and for us to find out if you have the right commitment and skills to be able to help victims. After that, you'll be invited to attend the training sessions.

5. Who can volunteer?

Victim Support volunteers come from all walks of life. They are men and women of all ages who have different occupations and interests. Victim Support volunteers have an absolute commitment to helping people when they need it most – in the aftermath of a crime or trauma.

6. Why should I help?

Helping people in their hour of need is incredibly rewarding. You'll be part of an organisation that is the community’s response to people hurt by crime and trauma. In the aftermath of a crime, faith in society and in people can be diminished. Victim Support volunteers help to restore faith in the world we live in.

7. What training is provided?

You'll receive full and comprehensive training (generally over two to four weekends) on a range of topics that will equip you to provide quality support and information to victims.

8. Are there any age limits?

You must be over 18 years of age.

9. Who do I contact if I would like to volunteer?

You can send an email enquiry or call 0800 VOLUNTEER (0800 86 58 68) and talk to someone in your local office about becoming a volunteer.

10. Are volunteers paid?

No. However we do reimburse volunteers for mileage and other costs incurred while providing services to victims.

Donate $20 call 0900 victim (0900 84 28 46)
To volunteer call 0800 volunteer (0800 865 868)
To get help call 0800 victim (0800 842 846)
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