our services

Helping fellow New Zealanders cope with the immediate crisis or trauma and the events that follow are at the heart of Victim Support’s community role and is the essence of the Victim Support workers job - being there when they are needed most

Twenty-four hours a day, seven days a week, somewhere in New Zealand a trained, dedicated Victim Support worker will be on site to help victims and those close to them.

Some of the ways Victim Support can help are listed below. Please contact your local Victim Support Group directly for further details and the necessary application forms.

Suicide Bereavement Postvention Response Fund

This provides financial assistance to communities after a suicide to reduce the potential for further suicidal behaviour. The aim is to create supportive and safe communities according to evidence-based best practice. Click here to access information and application form

Advocacy

Personalised or general support on the rights and needs of victims among authorities, decision-makers, professionals and the general public to ensure victims are recognised and have access to support and resources. This includes advice on your rights under the Victim Rights Act.

Assistance to attend Court Trials

An important aspect of victims’ rights is the ability for serious crime victims to have the opportunity to attend the various court processes. Often, the need to attend such trials or hearings involves travel away from home, accommodation and/or childcare.

'Victim Support manages the Government funded Travel Assistance Scheme. It provides serious crime victims, or those on the Victim Notification Register, with financial help to cover travel, accommodation and childcare costs associated with attending a High Court trial.

Assistance to attend Parole Boards

Often, the need to attend parole hearings involves travel away from home, accommodation and/or childcare.

'Victim Support manages the Government funded Travel Assistance Scheme. It provides serious crime victims, or those on the Victim Notification Register, with financial help to cover travel, accommodation and childcare costs associated with attending a Parole Hearing.

Counselling for Families of Homicide Victims

For the family and friends of a homicide victim the impact of such a death can be incredibly traumatic and unlike anything we can ever imagine. Victim Support recognises this by having a specifically trained team of workers to help friends and family through this immensely difficult time. We also provide counselling referrals for families of homicide victims and for witnesses first on the scene.

Court Support

Attending a court trial as a crime victim can be a very stressful experience, and having a Victim Support Worker there to assist can make all the difference.

Through training and practical experience, Victim Support Workers understand how the courts work and can help victims cope throughout the process.

Crisis Support

24 hour personalised support for all victims of crime and trauma, in which a trained support worker will listen to what you say, offer options available, provide information to prepare you for forthcoming processes, eg the judicial process, and assist you in identifying your own support networks or further community support if needed.

Discretionary Grant for Families of Homicide Victims

Victim Support is contracted by the Ministry of Justice to administer payment of a discretionary grant to families of victims of homicide. The maximum to any one family is $1,500 per homicide. Evidence must be presented of financial hardship of the family concerned.

Family Group Conferencing

An FGC is a meeting of key people, including the family and victims, held to discuss the offending of a young person. They can be directed by the Youth Court or by the Youth Justice Co-ordinator as a means of avoiding going to court altogether. Victim Support workers can provide information on the process as well as offer support to the victim by attending. If a victim is unable to attend, a worker can be requested to present information on a victim’s behalf.

Reducing the Risk of Burglary

Victim Support’s Government-funded Target Hardening initiative is designed to help prevent low-income earners from becoming repeat burglary victims. For example, if someone on a community service card is burgled for a second time, they can apply to get secure locks installed. If they are burgled again they can then apply for an alarm system. Target Hardening is being successfully trialled in Auckland with a view to expanding nationwide.

Referral to Specialist Organisations

Victim Support workers will refer you to other agencies within your local community for further support if and when appropriate.

Restorative Justice

Restorative Justice meetings involve the victim, offender and community in a search for solutions that promote repair, reconciliation and restoration. They encourage all the individuals involved to come to terms on a personal level with the harm done. Victim Support workers can provide information on the process as well as attending with a victim for support.

Victim Emergency Grants

A wide range of physical and financial support services are offered by a variety of agencies to help people regain some normality after a crime or trauma. Despite this, there are occasions when people “fall through the cracks” and miss out on the assistance otherwise available to them. Victim Support can help these people with Victim Emergency Grants when help is not available elsewhere.

Victim Impact Statements

A Victim Impact Statement provides the opportunity for victims to give information about how a crime has affected them and impacted on their lives. It may be submitted by the victim in writing, audiotape or videotape and is taken into account by the Judge at sentencing. It is the responsibility of the Prosecutor to ensure that a Victim Impact Statement is prepared; however, Victim Support workers are trained to assist clients in preparing these.

Flood Relief

Victim Support has been contracted by the Ministry of Social Development to coordinate a support package for people experiencing stress and trauma as a result of Februarys’ flooding in the lower North Island and Marlborough. The package is designed to be flexible in meeting peoples’ needs and to assist them in getting their lives back on track.

Assistance may come in the form of one-on-one or group counselling, facilitation of support groups and their related costs including transport, child minding, relief workers etc.

If you would like to apply for assistance contact victim@xtra.co.nz with ‘Operation Flood Relief’ in the subject line and include your contact details.