Victim Support | Our vacancies
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Our vacancies


Application Forms

Advertised Vacancies – All applicants for paid, advertised vacancies (e.g. non-volunteer roles) must complete an Application Form. It can be found here.

You will be required to undergo pre-employment vetting by the NZ Police.

Applicants for this position must hold NZ residency or a valid NZ work visa.

Volunteer information and sign up form can be found here.

Victim Support is a national organisation providing information, support and advocacy to victims of serious crime and trauma.  Advocacy for the rights of victims will always be an essential part of our work with individuals, organisations and government.

Homicide Service Specialist (Christchurch/Dunedin)

Victim Support is a non-profit organisation that supports victims of crime and trauma throughout New Zealand. Our workforce is primarily volunteers, who are supported by Service Coordinators. Our specialist Homicide Support Service provides support after a homicide and is funded by the Ministry of Justice.

We are seeking a Homicide Service Specialist to join our team.  The primary purpose of this role is to oversee and monitor case management and the delivery of support services in homicide cases, ensuring that people dealing with the aftermath of a homicide receive the support they need.  The appointee will be based in either Dunedin or Christchurch Police Station or other regional police stations as required.

This role does not involve significant direct client contact. Rather, the Specialist is responsible for the oversight and coordination of high-quality services.

Key tasks include:

  • Supporting and supervising case management of Victim Support’s office-based service coordinators while they are co-ordinating support in a homicide case.
  • Supporting, supervising and mentoring Support Workers, and Family Support Workers while they are working on a homicide case in conjunction with the National Manager Homicide Service.
  • Ensuring coordination of national responses to incidents with victims in multiple areas and in incidents with several Support Workers providing support.
  • Monitoring homicide support service delivery in the geographical area covered, ensuring implementation of best practice, comprehensive delivery of the service pathway in the Quality Standards Manual
  • Following service delivery and referral protocols and the accurate and timely reporting of results to the National Manager Homicide Service
  • Planning and facilitating training for specialist homicide Support Workers and Victim Support staff.

The ideal candidate will have 5+ years’ experience in the social services sector, working directly with whanau / family of varying backgrounds and cultures affected by serious crime and trauma. You will have a high level of professional integrity and be emotionally mature in outlook and behaviour.   You will be reflective and self-aware with an empathetic manner and will demonstrate excellent time management, people management, communication and case management skills. You will be a person who is committed to quality service delivery.

An understanding of and experience in working with Maori, plus experience in working in other cross-cultural settings is highly desirable. You will have demonstrated the ability to work autonomously, learn new skills and to adapt to changing demands.

An understanding of Victims’ Rights and the Criminal Justice System is desirable but not essential, as we will provide training. Please note that:

  • You will be required to undergo pre-employment vetting by the NZ Police.
  • Applicants must have NZ residency or a valid NZ work visa.

If you want to make a difference in the lives of others and have the background and experience that we are seeking, visit our Website to learn more in our Jobs section. The Application form can be found here. The Position Description can be found here.

Applications must include:

  • CV / Resume
  • Cover Letter quoting Ref F19-022
  • Completed and signed Application form.

Applications close Monday 29 April 2019 at 9.00 am.

Please note that due to the critical nature of this role, recruitment may commence prior to the close – off date.

Applications should be lodged through Seek or Trademe. Questions or additional attachments can be emailed to

 Service Coordinator (Permanent, part-time)- Rodney

This is a permanent, part-time time role which covers the Whangaparaoa / Warkworth area. It will probably be based in Whangaparaoa but other options can be considered.   This is generally a Monday to Friday role averaging 4 hours per day (40 hours per fortnight). Some flexibility around the hours exists subject to caseloads and manager approval. Evening and weekend work may be required from time to time.

Victim Support is a national organisation providing information, support and advocacy to victims of serious crime and trauma.  Advocacy for the rights of victims will always be an essential part of our work with individuals, organisations and government.

In the role of Service Coordinator, you will be responsible for recruiting, leading and supporting a team of dedicated support workers (volunteers) who provide a 24/7 service to New Zealand Communities.  Your role will provide day to day direction of the support workers and oversee case management, This also includes applying a focused approach to case management and ensuring the right people, resources and relationships are in place. Organising and facilitating ongoing training is a key component of the role.

To be successful in this role you will require excellent communications and interpersonal skills with a sensitivity to the needs of victims of crime and trauma.  We are seeking people who can demonstrate sound judgement and an ability to problem-solve.  It is essential that candidates have the ability to work independently or as part of a team.

As Service Coordinator you will be a self-managing person who has:

  • experience in the social service sector
  • an ability to think clearly and when needed to work under pressure
  • sound judgement and an ability to problem solve
  • proven relationship management ability with some supervision/coaching skills
  • demonstrated strong organisational skills
  • an outgoing personality and be able to network and build relationships
  • some knowledge and understanding of Family Violence and Sexual Violence (will be an advantage)
  • Training /facilitation skills and experience (will be an advantage)
  • computer competency – ability to learn a new data recording system (is essential)

You will be required to undergo pre-employment vetting by the NZ Police.

Applicants for this position must hold NZ residency or a valid NZ work visa.

This role offers the opportunity for an enthusiastic professional to make a real difference for New Zealanders.  You will play a role in continuing to build a collaborative, constructive and empathetic workplace culture; and lead through demonstrating our core ethos of humanity and care across communities, living our values and respect for the diverse NZ communities.

To be considered, applications must include:

  • CV
  • Cover Letter quoting reference no F19-021
  • Completed and signed Application form.  The Position Description is here and the Application form can be found here.

Applications close 9am, Tuesday 23 April 2019

Applications quoting Reference F19-021  may be lodged through Seek or emailed to

Volunteers Wanted – Court Companion – Auckland, Manukau and Waitakere Courts

 Your role will be to advise and support victims prior to and during the court processes.

Opportunities at Auckland, Manukau and Waitakere courts. Comprehensive training will be given.

Our mission is that “Victims of crime and trauma are in control of restoring their lives”

The aim of Victim Support is exactly that, we will look at all ways that we can to support a victim, this may include advocacy, just listening, Court support, financial aid, prepare victim impact statements for court. Our purpose is to help the victim regain control and to rebuild their lives.

Empathy, good communication, non-judgmental attitude, confidentiality, computer literate and access to a computer, full driving license, Police check, efficient in submitting case notes on time via computer, reliable, and able to attend initial training program and ongoing training meetings. Criminal background check is required.

Training includes: Victim Support Induction Training Programme which is held over two weekends, followed by specialist training for court companion volunteers which is held over two weekdays. Ongoing monthly workshop training is provided as is supervision and debriefing.

Getting started:
The first step is to express your interest by filling out the form here.

Victim Support Approved Registered Counsellor

Victim Support works in partnership with approved registered counsellors for some crimes.

Counsellors, psychologists, psychotherapists, and other health professionals who wish to be considered for the role of a Victim Support approved registered counsellor must meet specified criteria.

If you are interested in becoming an approved registered counsellor for Victim Support, please read the Victim Assistance Scheme (VAS) Counsellor Information.

If you would like to apply, please download and complete these three forms: the Counsellor Application form, the VAS Counsellor Referee Form, and the Police Vetting form.

Please send to the address on the application form.

No closing date