Victim Support | Our vacancies
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Our vacancies


General Manager People & Capability

Very much a hands on role, you will have a small team that will work constructively and collaboratively across the organisation to lead and manage delivery of all human resource services including H&S.  Your experience will enable you to build a highly engaged, capable and high performing workforce including a nationwide team of volunteers.

If challenging, exciting and making a difference means a lot to you then please send in your resume for further discussions.

Applications close at 5pm on Sunday, 12th February 2018.

For further information contact Kathy Clarke on (04) 496 9266.

Only people with the right to work in New Zealand may apply for this position.  For advice on obtaining a New Zealand work or residence visa visit

General Manager Corporate Services

Victim Support exists to ensure victims can meet these needs through Support Workers (Volunteers) from across our communities.  The Support Workers and the staff that support them, are at the heart of their work and priorities.

With responsibility and accountability for leading and managing the delivery of professional, efficient and timely corporate services to the organisation, this role leads; Finance, ICT and Administration for Victim Support.

As a member of the Senior Management Team, the role provides strategic leadership to the organisation, contributes to designing direction and objectives, and implements responsible and effective strategies.  You will provide effective people leadership to build a highly engaged, capable and performing workforce.

Areas of responsibility include the full range of financial reporting and management, risk management, ICT management and development, BCP, facilities management and administration of the Victim Assistance Scheme. This is an operational business primarily funded by central government and co-located with Police throughout the country.  Maintaining and helping to manage key external relationships with stakeholders are an important part of this role.

You will either be ready to step up to this level or have worked across the range of delivery areas and be prepared to tell us about how you’ve made a difference to an organisation or community you’ve worked in.  You’ll be confident and calm, organised and helpful, with strong communication skills and a drive for successful outcomes for all stakeholders.

An accounting qualification and CAANZ membership is desired for this high impact role.

Applications close at 5pm Monday 12th February 2018.

For further information contact Warren Tocker on (04) 931 9442 or Michele Walls on (04) 931 9446.

Only people with the right to work in New Zealand may apply for this position.  For advice on obtaining a New Zealand work or residence visa visit

Contact Service Manager – Wellington based

We are looking for a Contact Service Manager to lead our National Contact Service team into the future.

You’ll need:

  • To be a Great people manager
  • to have Contact centre experience

Victim Support provides vital practical, advisory, and emotional support services to almost 35,000 people every year affected by crime, trauma, and suicide.  We are a large and highly regarded national organisation working across the justice, social, and health sectors to help people when they need it most.

This role will ensure the provision of outstanding, professional service to clients and timely coordination for staff and volunteers, with responsiveness to the evolving requirements of stakeholders and the external environment.

The Contact Service Manager will need to have management experience in a contact centre environment, have led a team of people, and thrive in a complex and unpredictable environment.  You will need to demonstrate the skills to drive recruitment, training and development, roster development and management, managing within a quality framework, and other key leadership attributes and skills.

This is a key management role in an organisation where the ability to deliver in a confident, timely manner is critically important for clients. You will need the ability to deal with sensitive information whilst working respectfully with people from all walks of life including those of different cultures.
This role is an opportunity for a dynamic person to make a rewarding difference in the lives of people in need.  An open, collaborative and flexible working style would see you best succeed in this challenging, yet rewarding role.

Applications close at 5pm on Thursday, 15 February 2018 

For further information contact Eddie Edmonds on (04) 931 9450 or Michele Walls on (04) 931 9448 quoting job number:  18396

Only people with the right to work in New Zealand may apply for this position.  For advice on obtaining a New Zealand work or residence visa visit

Only people with the right to work in New Zealand may apply for this position.  For advice on obtaining a New Zealand work or residence visa visit

Volunteers Wanted – Court Companion – Auckland, Manukau and Waitakere courts

 Your role will be to advise and support victims prior to and during the court processes.

Opportunities at Auckland, Manukau and Waitakere courts. Comprehensive training will be given.

Our mission is that “Victims of crime and trauma are in control of restoring their lives”

The aim of Victim Support is exactly that, we will look at all ways that we can to support a victim, this may include advocacy, just listening, Court support, financial aid, prepare victim impact statements for court. Our purpose is to help the victim regain control and to rebuild their lives.

Empathy, good communication, non-judgmental attitude, confidentiality, computer literate and access to a computer, full driving license, Police check, efficient in submitting case notes on time via computer, reliable, and able to attend initial training program and ongoing training meetings. Criminal background check is required.

Training includes: Victim Support Induction Training Programme which is held over two weekends, followed by specialist training for court companion volunteers which is held over two weekdays. Ongoing monthly workshop training is provided as is supervision and debriefing.

Getting started:
The first step is to express your interest by filling out the form here

Victim Support Approved Registered Counsellor

Victim Support works in partnership with approved registered counsellors for some crimes.

Counsellors, psychologists, psychotherapists, and other health professionals who wish to be considered for the role of a Victim Support approved registered counsellor must meet specified criteria.

If you are interested in becoming an approved registered counsellor for Victim Support, please download and complete the application form.

No closing date